Returns & Refunds Policy

At Kavaani, our customers come first. We understand that everyone changes their mind from time to time so if you are not 100% satisfied with your purchase, you can return or exchange! To return or exchange an item, please email info@kavaani.co.uk for more details.

Returns & Exchanges must be requested within 14 days of receiving your goods.

Please return unworn, unsuitable items in its original packaging and tags to ensure you receive your full refund. Kavaani reserves the right to refuse returned items that are not in the same condition in which they were received i.e. cosmetic stains and marks.

Once the return has been approved, you will receive a confirmation email indicating that your funds will be received via the same payment method used to make the purchase.

Please ensure you return your items with a tracking number as Kavaani are not liable for any items lost whilst being returned to us.

Thank you.